Privacy and
Information: All information supplied to Corinium Cleaners! is kept
confidential. Corinium Cleaners! does not sell any customer information
supplied to us, including your e-mail account. We will only use your
e-mail account as a correspondence tool. Corinium Cleaners! respects the privacy of its customers.
Satisfaction
Guarantee: You will never pay for an article that is not "perfect". If
for some reason a garment is delivered to a customer in a less than
satisfactory manner, the procedure is as follows:
- Notify the
Corinium Cleaners! Customer Service Staff within one week of the cleaning
of the garment.
- Give Corinium Cleaners!
a chance to remedy the situation
- If you are still
not satisfied, you will not be charged for the article.
Loss/Damage
Claims: Corinium Cleaners! strictly adheres to the policies of the
International Fabricare Institute. All garment claims must be brought to
the attention of Corinium Cleaners! Customer Service Staff within seven days
of delivery of the garment.
All articles will be
processed in accordance with the instructions supplied by the manufacturer
on the cleaning label. Corinium Cleaners! is not responsible for color loss and
bleeding, nor damage caused by weak fabric, defects, or a worsening
precondition.
Corinium Cleaners!
liability will not exceed 15 times the charge of cleaning the garment.
Liability Release
Form: In the event that during the initial inspection a garment is
found to have the following, we will notify you that a release form will
be needed to proceed with the cleaning of the garment.
1. damage prior to
cleaning
2. color that may bleed
3. decorations, trim, and buttons
that may be adversely affected by the cleaning process
Upon receiving your
signed release form, we will then proceed with cleaning the garment using
the techniques best suited for the garment.
Pricing and
Additional Charges: Base prices for men's and women's clothing are the
same for comparable garments. An additional charge may apply to the
following: linen, spandex, pleats, linings, and other fancy fabric or
detail. If a garment is larger or smaller than its typical or average
size, an additional charge may also apply for the time to properly press
the garment.
Stains: The
staff at Corinium Cleaners! will inspect and note any stains prior to cleaning.
Though the inspection process is very thorough, some stains are hard to
detect or invisible prior to cleaning. Therefore, at the time of placing
your order, please notify us of any stained garments you are aware of.
Reusable Bag: The reusable bag is property of Corinium Cleaners!. A $5.00
deposit is required which will be returned if service is no longer needed.
Additional bags may be purchased for $10.00.
